MatchMaking Reviews > eHarmony

Genre Reviewers Male / Female Recommend Yes / No Number of Reviews Quality of Singles Accuracy of Profiles Features, Service, Ease-of-Use Overall Experience Total Average Rating
MatchMaking 8 / 12 1 / 19 20 2.31 2.66 3.25 1.61 2.46

Date Submitted: January 3, 2009
Site Name: eHarmony
Quality of Singles: 3 out of 10
Accuracy of Profiles: 3 out of 10
Features, Service, Ease-of-Use: 1 out of 10
Overall Experience: 1 out of 10
Recommend: No
Review: fake
spent 2 hours filling out the profile, and told i don't have a match. that is impossible. false advertising. how can they stay in buisness.
Comments [ 0 ]
Submitted by: rss0412
46 year-old   ::   Male Reviewer   ::   il.

Date Submitted: December 20, 2008
Site Name: eHarmony
Quality of Singles: 1 out of 10
Accuracy of Profiles: 1 out of 10
Features, Service, Ease-of-Use: 2 out of 10
Overall Experience: 1 out of 10
Recommend: No
Review: Major, major ripoff
I joined E Harmony for the second time because there was a three month promotional discount going on, and I figured, why not. Well, the majority of the men I was matched with did not have active subscriptions, many had no pictures up even though I could have sworn I asked to be matched with people with pictures. I also asked that my age range of matches be between 34 and 40 (I am 39) and for a two week period they must have sent me like 10 matches that were between the ages of 48 and 50! When I emailed them asking them why this was so, they pointed out that I had indicated that the age of my matches was "not important." I fixed it, so that was okay. I did get rejected by a lot of people with the description of "other" which could mean anything-and some people would just ignore the set of questions that require you to answer in a paragraph form. Never again would I subscribe to this site-even if it were free. At my age it is hard to meet people who are single and looking to settle down, but I think I am going to go with speed dating-I have a much better chance of hitting it off with someone in person.
Comments [ 0 ]
Submitted by: Michele
39 year-old   ::   Female Reviewer   ::   Hamden, CT

Date Submitted: November 19, 2008
Site Name: eHarmony
Quality of Singles: 5 out of 10
Accuracy of Profiles: 6 out of 10
Features, Service, Ease-of-Use: 8 out of 10
Overall Experience: 1 out of 10
Recommend: No
Review: eharmony needs a map
i joined eharmony for 1 month. i contacted 1 match and 0 matches contacted me. eharmony obviously does not have enough members. i limited my matches to a radius of 60 miles from home. after a few local matches, eharmony regularly sent me matches from 350+ miles away. no kidding! 1 month was enough for me.
Comments [ 0 ]
Submitted by: Anne
44 year-old   ::   Female Reviewer   ::   richmond va

Date Submitted: July 18, 2008
Site Name: eHarmony
Quality of Singles: 1 out of 10
Accuracy of Profiles: 2 out of 10
Features, Service, Ease-of-Use: 2 out of 10
Overall Experience: 1 out of 10
Recommend: No
Review: Get out of the Fantasy -Be realistic
Beware! It’s a business and it’s a numbers game. It is going to function as a business just like any other large business with financial and numbers goals, marketing strategies, subscription terms, and growth concerns. Commercials will target your emotions and vulnerability, customer service will do the same. They will assess your emotional and psychic status to create your potential matches. They will also use this information to market you as well! The WILL manipulate at every opportunity to keep you giving them money. That is just common sense in the business world. Dr. Neil Clark Warren is a personality used for advertisement and marketing strategy. I am estimating that over 50% of my matches were not current subscribers. I invested time, effort, and emotional space into trying to communicate with women that were not there. At least six matches had not been online in over 12 months. That is as many as I was able to confirm. When I asked for option to know who was currently subscribing, E-H responded with, “that is confidential information.” I also asked to have only matches with current subscriptions, E-H responded with , “that is not an account option at this time.” It doesn’t matter if a match/profile is currently subscribing. Most of the matches I received were persons I had no interest in(over 85%). It made me wonder how effective the 29 dimensions of compatibility really are, or at least what dimension they are considering They will not refund money. They will not prorate closing an account. Once they have your money…it’s theirs! If you subscribe for 12 months & want to quit after 6, they will offer to continue running your profile for the remainder. If you don't turn off your profile they will continue using your profile as a potential match. The discounted memberships offered are just that…. discounted memberships. With E-H, you get what you pay for. They will use promises of the love of your life to keep you giving them your money. They will not allow you to search outside of what they deem appropriate matches. This gives them total control over who you get to see as matches. They will selectively deal out matches over time. To fill in space they will use flexible matching to go outside of your preferences and your geographic location. I set distance at 120 miles and selected “not willing to relocate”. I received matches regularly from 300 to 1500 miles away. Flexible matching, you are going to hear that if there aren’t enough matches in your area or to fit your personality type. If you complain about the number of matches or the service, you will see an immediate increase in matches and then it will slow to a trickle again. They will use matches that are no longer subscribing members. They will distribute these to you carefully, to make sure you attentions are occupied. If you join on an open / free weekend, they will keep your profile and use it whether you subscribe or not. They consider you a potential match if they have your profile. My opinion is that the odds can be great for acquiring a suitable match with less than a years subscription. E-H offers no guarantees with exception to taking your money and not returning it. They offer a lot of extras and if you take the time to surf through it all you will come out knowing more about dating, however this can be done by reading books or online for a lot less money. You can get your personality profile, they say its free and you may consider it consolation after getting nowhere with the matches you get. It’s a shame! E-Harmony made all kinds of promises of love, lead me on with deceptive practices, and took my money. Well I guess some would call that a bad relationship!
Comments [ 0 ]
Submitted by: nic001
40 year-old   ::   Male Reviewer   ::   So Cal

Date Submitted: July 14, 2008
Site Name: eHarmony
Quality of Singles: 1 out of 10
Accuracy of Profiles: 1 out of 10
Features, Service, Ease-of-Use: 6 out of 10
Overall Experience: 1 out of 10
Recommend: No
Review: Class Action Lawsuit anyone?
What a waste! I had matches from all across the country. Some of them duplicates in different cities! (Smells like a scam!) After six weeks of complaining (starting on day 4 of my membership) and threatening to go to my attorney general, they finally closed my account. How much was I out? Almost $120 with no real matches! I could have spent $20 a week on a dinner out. Keep your money and stay off of this site!!!!
Comments [ 0 ]
Submitted by: Screwed by Dr. Warren
42 year-old   ::   Female Reviewer   ::   Midwest

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