| Genre | Reviewers Male / Female | Recommend Yes / No | Number of Reviews | Quality of Singles | Accuracy of Profiles | Features, Service, Ease-of-Use | Overall Experience | Total Average Rating |
| MatchMaking | 12 / 16 | 2 / 26 | 28 | 2.65 | 3.61 | 3.79 | 1.76 | 2.95 |
| Date Submitted: | November 19, 2008 |
| Site Name: | eHarmony |
| Quality of Singles: | 5 out of 10 |
| Accuracy of Profiles: | 6 out of 10 |
| Features, Service, Ease-of-Use: | 8 out of 10 |
| Overall Experience: | 1 out of 10 |
| Recommend: | No |
| Review: | eharmony needs a map i joined eharmony for 1 month. i contacted 1 match and 0 matches contacted me. eharmony obviously does not have enough members. i limited my matches to a radius of 60 miles from home. after a few local matches, eharmony regularly sent me matches from 350+ miles away. no kidding! 1 month was enough for me. Comments [ 0 ] |
| Submitted by: | Anne 44 year-old :: Female Reviewer :: richmond va |
| Date Submitted: | July 18, 2008 |
| Site Name: | eHarmony |
| Quality of Singles: | 1 out of 10 |
| Accuracy of Profiles: | 2 out of 10 |
| Features, Service, Ease-of-Use: | 2 out of 10 |
| Overall Experience: | 1 out of 10 |
| Recommend: | No |
| Review: | Get out of the Fantasy -Be realistic Beware! It’s a business and it’s a numbers game. It is going to function as a business just like any other large business with financial and numbers goals, marketing strategies, subscription terms, and growth concerns. Commercials will target your emotions and vulnerability, customer service will do the same. They will assess your emotional and psychic status to create your potential matches. They will also use this information to market you as well! The WILL manipulate at every opportunity to keep you giving them money. That is just common sense in the business world. Dr. Neil Clark Warren is a personality used for advertisement and marketing strategy. I am estimating that over 50% of my matches were not current subscribers. I invested time, effort, and emotional space into trying to communicate with women that were not there. At least six matches had not been online in over 12 months. That is as many as I was able to confirm. When I asked for option to know who was currently subscribing, E-H responded with, “that is confidential information.” I also asked to have only matches with current subscriptions, E-H responded with , “that is not an account option at this time.” It doesn’t matter if a match/profile is currently subscribing. Most of the matches I received were persons I had no interest in(over 85%). It made me wonder how effective the 29 dimensions of compatibility really are, or at least what dimension they are considering They will not refund money. They will not prorate closing an account. Once they have your money…it’s theirs! If you subscribe for 12 months & want to quit after 6, they will offer to continue running your profile for the remainder. If you don't turn off your profile they will continue using your profile as a potential match. The discounted memberships offered are just that…. discounted memberships. With E-H, you get what you pay for. They will use promises of the love of your life to keep you giving them your money. They will not allow you to search outside of what they deem appropriate matches. This gives them total control over who you get to see as matches. They will selectively deal out matches over time. To fill in space they will use flexible matching to go outside of your preferences and your geographic location. I set distance at 120 miles and selected “not willing to relocate”. I received matches regularly from 300 to 1500 miles away. Flexible matching, you are going to hear that if there aren’t enough matches in your area or to fit your personality type. If you complain about the number of matches or the service, you will see an immediate increase in matches and then it will slow to a trickle again. They will use matches that are no longer subscribing members. They will distribute these to you carefully, to make sure you attentions are occupied. If you join on an open / free weekend, they will keep your profile and use it whether you subscribe or not. They consider you a potential match if they have your profile. My opinion is that the odds can be great for acquiring a suitable match with less than a years subscription. E-H offers no guarantees with exception to taking your money and not returning it. They offer a lot of extras and if you take the time to surf through it all you will come out knowing more about dating, however this can be done by reading books or online for a lot less money. You can get your personality profile, they say its free and you may consider it consolation after getting nowhere with the matches you get. It’s a shame! E-Harmony made all kinds of promises of love, lead me on with deceptive practices, and took my money. Well I guess some would call that a bad relationship! Comments [ 0 ] |
| Submitted by: | nic001 40 year-old :: Male Reviewer :: So Cal |
| Date Submitted: | July 14, 2008 |
| Site Name: | eHarmony |
| Quality of Singles: | 1 out of 10 |
| Accuracy of Profiles: | 1 out of 10 |
| Features, Service, Ease-of-Use: | 6 out of 10 |
| Overall Experience: | 1 out of 10 |
| Recommend: | No |
| Review: | Class Action Lawsuit anyone? What a waste! I had matches from all across the country. Some of them duplicates in different cities! (Smells like a scam!) After six weeks of complaining (starting on day 4 of my membership) and threatening to go to my attorney general, they finally closed my account. How much was I out? Almost $120 with no real matches! I could have spent $20 a week on a dinner out. Keep your money and stay off of this site!!!! Comments [ 0 ] |
| Submitted by: | Screwed by Dr. Warren 42 year-old :: Female Reviewer :: Midwest |
| Date Submitted: | July 10, 2008 |
| Site Name: | eHarmony |
| Quality of Singles: | 1 out of 10 |
| Accuracy of Profiles: | 1 out of 10 |
| Features, Service, Ease-of-Use: | 1 out of 10 |
| Overall Experience: | 1 out of 10 |
| Recommend: | No |
| Review: | What a Rip Off Every time I called Eharmony to complain, they just extended my membership another few months. What a rip off!! I sent my first set of "Intro Questions" to over 125 men - with ONLY TWO responding. I'm a better than average looking physical therapist and, now, I really doubt that Eharmony's website even works. I SERIOUSLY DOUBT THAT THIS WEBSITE WORKS. I've gotten droves of replies from my Match.com profile. SAVE YOUR MONEY - STAY THE HECK AWAY FROM EHARMONY!!!!! Comments [ 0 ] |
| Submitted by: | Ohiokaren 49 year-old :: Female Reviewer :: Ohio |
| Date Submitted: | June 22, 2008 |
| Site Name: | eHarmony |
| Quality of Singles: | 3 out of 10 |
| Accuracy of Profiles: | 2 out of 10 |
| Features, Service, Ease-of-Use: | 1 out of 10 |
| Overall Experience: | 2 out of 10 |
| Recommend: | No |
| Review: | Bait? The customer service was very lame. Further, a customer satisfaction survey was so poorly written that it made me wonder if there was only one Oz behind the curtain and he/she was flying solo as THE eharmony employee. A question to customer service typically netted a canned responses full of assurances. I was matched often to men booted out of the eharmony club. The information given was slim, so I knew little about the matches. MOST IMPORTANT, I started to suspect that the whole game was to get a user to keep renewing by any means possible. Matching me to those with expired memberships? Probably matching men with me, after my membership had expired. Both of us getting emails about a match "contacting" the other? I also wondered if they got real busy finding matches as the membership was about to expire. I suspected that they did lots of baiting to generate renewed interest and more money. Comments [ 0 ] |
| Submitted by: | sharon 55 year-old :: Female Reviewer :: the south |
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