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| Date Submitted: | July 18, 2008 |
| Site Name: | eHarmony |
| Quality of Singles: | 1 out of 10 |
| Accuracy of Profiles: | 2 out of 10 |
| Features, Service, Ease-of-Use: | 2 out of 10 |
| Overall Experience: | 1 out of 10 |
| Recommend: | No |
| Review: | Get out of the Fantasy -Be realistic Beware! It’s a business and it’s a numbers game. It is going to function as a business just like any other large business with financial and numbers goals, marketing strategies, subscription terms, and growth concerns. Commercials will target your emotions and vulnerability, customer service will do the same. They will assess your emotional and psychic status to create your potential matches. They will also use this information to market you as well! The WILL manipulate at every opportunity to keep you giving them money. That is just common sense in the business world. Dr. Neil Clark Warren is a personality used for advertisement and marketing strategy. I am estimating that over 50% of my matches were not current subscribers. I invested time, effort, and emotional space into trying to communicate with women that were not there. At least six matches had not been online in over 12 months. That is as many as I was able to confirm. When I asked for option to know who was currently subscribing, E-H responded with, “that is confidential information.” I also asked to have only matches with current subscriptions, E-H responded with , “that is not an account option at this time.” It doesn’t matter if a match/profile is currently subscribing. Most of the matches I received were persons I had no interest in(over 85%). It made me wonder how effective the 29 dimensions of compatibility really are, or at least what dimension they are considering They will not refund money. They will not prorate closing an account. Once they have your money…it’s theirs! If you subscribe for 12 months & want to quit after 6, they will offer to continue running your profile for the remainder. If you don't turn off your profile they will continue using your profile as a potential match. The discounted memberships offered are just that…. discounted memberships. With E-H, you get what you pay for. They will use promises of the love of your life to keep you giving them your money. They will not allow you to search outside of what they deem appropriate matches. This gives them total control over who you get to see as matches. They will selectively deal out matches over time. To fill in space they will use flexible matching to go outside of your preferences and your geographic location. I set distance at 120 miles and selected “not willing to relocate”. I received matches regularly from 300 to 1500 miles away. Flexible matching, you are going to hear that if there aren’t enough matches in your area or to fit your personality type. If you complain about the number of matches or the service, you will see an immediate increase in matches and then it will slow to a trickle again. They will use matches that are no longer subscribing members. They will distribute these to you carefully, to make sure you attentions are occupied. If you join on an open / free weekend, they will keep your profile and use it whether you subscribe or not. They consider you a potential match if they have your profile. My opinion is that the odds can be great for acquiring a suitable match with less than a years subscription. E-H offers no guarantees with exception to taking your money and not returning it. They offer a lot of extras and if you take the time to surf through it all you will come out knowing more about dating, however this can be done by reading books or online for a lot less money. You can get your personality profile, they say its free and you may consider it consolation after getting nowhere with the matches you get. It’s a shame! E-Harmony made all kinds of promises of love, lead me on with deceptive practices, and took my money. Well I guess some would call that a bad relationship! |
| Submitted by: | nic001 40 year-old :: Male Reviewer :: So Cal |